Book More Repairs and Answer Service Questions 24/7
Vehicle owners search for mechanics when something goes wrong — often outside business hours. Your AI chatbot provides immediate answers, collects vehicle details, and books service appointments without your phone ringing.
55%
of mechanic searches happen outside business hours
3x
more bookings from instant vs. voicemail response
70%
of auto repair FAQ calls handled without staff
Live Demo — Try it now
MechaBot
AI Assistant · Online now
Auto repair shops live on repeat customers and word-of-mouth referrals. When a vehicle owner searches for a mechanic at 8pm after a warning light comes on, the shop that responds immediately — even through an AI chatbot — wins the appointment before the owner sleeps on it and forgets which shop they found.
For general auto repair, specialist workshops (European, 4WD, transmission), and franchise service centres, the chatbot handles service booking: collecting vehicle details, describing the fault or service needed, and booking the appointment with relevant context for your technicians. No more booking calls from workshop staff pulling their gloves off.
Regular service reminders and logbook service promotion are built-in business development opportunities. The chatbot builds the repeat relationship by proactively engaging customers approaching their service interval.
See How It Works for Auto Repair Shops
Watch a walkthrough of the AI chatbot in action for your industry.
What the AI Chatbot Does for Auto Repair Shops
Service Booking
Book logbook services, oil changes, brake repairs, and tyre fitting with vehicle registration, make/model, and preferred time collected upfront.
Warning Light Triage
Help drivers understand common warning lights — check engine, oil, temperature, ABS — and whether they need immediate attention or can wait for a scheduled appointment.
Service Pricing Information
Provide indicative pricing for common services — logbook service by vehicle type, brake pad replacement, tyre rotation — managing expectations before booking.
Vehicle Fault Collection
Collect detailed fault descriptions before the appointment — noise type, frequency, conditions — so technicians can prepare diagnostics and parts.
Talk to Your Auto Repair Shops AI Chatbot
Ask it anything a real auto repair shop customer would ask.
MechaBot
AI Assistant · Online now
Built Specifically for Auto Repair Shops
Urgency Detection
Identify symptoms requiring immediate attention (overheating, brake failure, oil pressure warning) and direct owners to safe driving guidance or urgent booking.
Service History Tracking Info
Explain your digital service record keeping and how owners can access their vehicle's service history through your system.
EV & Hybrid Service Info
Configure EV and hybrid-specific service information — battery health checks, regenerative brake service — as EVs become a larger share of your work.
Loan Car Availability
Inform customers about loan car availability when booking — a key decision factor for customers who need their car for work.
Payment & Afterpay Info
Explain accepted payment methods, EFTPOS on collection, and any buy-now-pay-later options for larger repair bills.
Common Questions from Auto Repair Shops
Can it help customers understand warning lights?
Yes. The chatbot provides general information about common warning lights — what each means, typical urgency level, and whether it's safe to drive to your workshop or requires roadside assistance. Always recommends professional diagnosis for specific situations.
Does it handle both logbook and general repair bookings?
Yes. Logbook service bookings collect vehicle registration and service type. Fault repair bookings collect fault description, when it started, and any warning lights — giving technicians pre-visit context.
Can it provide indicative repair costs?
For common services with predictable pricing (oil service, tyre rotation, brake pads), the chatbot provides price ranges. Diagnostic and complex repairs require inspection before quoting — the chatbot explains this and books the diagnostic appointment.
How does it handle customers who need a loan car?
The chatbot checks your loan car policy, communicates availability, and notes the loan car requirement in the booking — ensuring this is arranged before the customer arrives.
Does it work for specialist workshops (European, 4WD)?
Yes. Configure your vehicle specializations so the chatbot only books vehicles you actually service — avoiding bookings for vehicles outside your specialty and communicating your expertise clearly.
Can it handle warranty repair inquiries?
Yes. Warranty and recall inquiries are collected with vehicle registration and fault description, then routed appropriately — whether that's your manufacturer warranty process or a statutory warranty claim.
Book More Repair Jobs Without Your Workshop Stopping to Answer Calls
Your AI auto repair assistant captures service bookings, triages warning lights, and answers pricing questions — while your technicians focus on the cars.
Live in 15 minutes · No technical knowledge required
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