Legal
Privacy
Policy
How we collect, use, and protect your personal information when you use our services.
// Last updated: June 10, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, fill out a form, or communicate with us. This may include your name, email address, company name, website URL, and billing information. We also automatically collect certain information when you visit our website or use our services, including your IP address, browser type, operating system, referring URLs, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including training your AI chatbot on your website content. We also use it to process transactions, send technical notices and support messages, respond to your comments and questions, communicate with you about our services, and detect, investigate, and prevent fraudulent transactions and abuse.
3. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually bound to protect your information and use it only for the purposes we specify.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, row-level security that isolates each account's data, and strict access controls. Our website crawler is protected against fetching private or internal network addresses. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it securely.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to restrict or object to certain processing of your data. To exercise these rights, please contact us at support@startsnow.site. We will respond to your request within applicable timeframes.
7. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookies through your browser settings and other tools. We may also use analytics services that use cookies to help us understand how visitors engage with our website.
8. Third-Party Services
We rely on a small set of trusted service providers to operate Starts Now: Supabase for database, file storage, and authentication; Google Gemini for AI embeddings and chatbot responses; Upstash for rate limiting; and Payoneer for processing plan payments. Each of these providers has its own privacy policy governing the use of your information, and we encourage you to review them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, by sending an email notification. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@startsnow.site or through our contact page.
Have questions about our Privacy Policy? Feel free to reach out to our team.
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