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Convert Donor Inquiries Into Gifts Around the Clock

Charity supporters research your cause, programs, and transparency before giving. Your AI chatbot answers every question with warmth and clarity — removing the friction that stops good intentions from becoming gifts.

72%

of charity website visitors have unanswered questions that prevent donating

3x

higher donation conversion with live chatbot engagement

60%

of donor decisions happen outside charity office hours

Live Demo — Try it now

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CharityBot

AI Assistant · Online now

Hi! I'm here to share how we're making a difference and how you can help. Whether you want to donate, volunteer, or fundraise — I can answer your questions. What would you like to know?
Why Charities Use AI Chatbots

Charity fundraising success depends on donor confidence. Before making a gift, donors want to know: What will my money do? Is this charity legitimate? How much goes to programs vs. overhead? Can I trust you? An AI chatbot that answers these questions honestly, warmly, and immediately removes the hesitation that prevents donations from being completed.

For registered charities across all cause areas — animal welfare, environmental, health, arts, education, and social services — the chatbot handles the donor journey from initial curiosity to committed supporter: explaining your charitable purpose, sharing impact evidence, addressing transparency concerns, and guiding through the donation process.

The chatbot also serves the legacy giving function — sensitively introducing the option of leaving a charitable bequest, explaining the process, and routing interested supporters to your planned giving team for a personal conversation.

See How It Works for Charities

Watch a walkthrough of the AI chatbot in action for your industry.

Use Cases

What the AI Chatbot Does for Charities

🎁

Donation Journey Support

Guide donors through your online donation process — payment methods, gift amounts, tax receipt, and recurring giving setup.

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Cause & Program Explanation

Explain your charitable purpose, who you help, how you help them, and why your approach is effective.

📊

Transparency & Accountability

Share your financial breakdown, charity ratings, governance information, and annual report access — building the trust that enables giving.

🏆

Corporate Fundraising

Handle workplace giving, corporate charity partnerships, and employee fundraising campaign inquiries.

Interactive Demo

Talk to Your Charities AI Chatbot

Ask it anything a real charitie customer would ask.

C

CharityBot

AI Assistant · Online now

Hi! I'm here to share how we're making a difference and how you can help. Whether you want to donate, volunteer, or fundraise — I can answer your questions. What would you like to know?
I want to include your charity in my will — who do I speak to?How do I set up a fundraising page for my birthday?
Features

Built Specifically for Charities

💳

Gift in Will Introduction

Sensitively introduce legacy giving — what it means, how to include a charity in a will, and connecting with your planned giving team.

🎉

Fundraising Event Support

Answer questions about your charity's fundraising events — registration, fundraising requirements, and how event proceeds are used.

🌿

In-Kind Donation Guidance

Explain your in-kind donation acceptance policy — goods, professional services, property — and the process for each type.

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Social Media Fundraising

Guide supporters setting up personal fundraising pages for birthdays, marathons, or challenges in support of your cause.

Tribute and Memorial Giving

Explain your tribute and memorial giving program — a compassionate giving pathway for donors who want to honor a loved one.

FAQ

Common Questions from Charities

Can it answer overhead and transparency questions honestly?

Yes. Configure your charity's financial breakdown honestly — program percentage, administrative costs, fundraising costs — and the context that explains why administration enables more effective programs. Transparency builds trust.

How does it handle donation by different methods?

Configure all available giving methods — credit card online, bank transfer, cheque, payroll giving, cryptocurrency, DAF — with specific instructions for each. Some donors have strong preferences for payment method.

Can it engage supporters during specific fundraising campaigns?

Yes. Campaign-specific content is configurable — update the chatbot with the specific campaign story, matching donation offers, fundraising goals, and deadline during major appeals.

How does it handle questions about your charity's registration and legitimacy?

Configure your charity registration number, regulatory body, and how donors can verify your registration independently — the standard legitimacy check that cautious donors perform before giving.

Can it help with memorial or tribute donation inquiries?

Memorial and tribute giving is often emotionally sensitive. Configure warm, compassionate responses for donors giving in memory of a loved one — acknowledging the loss while explaining the tribute giving process.

Does it support peer-to-peer fundraising participants?

Yes. Supporters running marathons, climbing mountains, or shaving heads for your cause have specific questions — how to set up their fundraising page, how to share it, and where their funds go. Configure peer-to-peer participant support content.

Remove the Friction Between Good Intentions and Actual Gifts

Donors who have unanswered questions don't give. Your AI charity assistant answers every question with warmth and transparency — converting supporters into givers at any hour.

Live in 15 minutes · No technical knowledge required