The Shopify Support Agent That Never Clocks Out
Shopify stores grow fast — and support volume grows with them. Your AI chatbot handles order questions, returns, and product inquiries without Gorgias tickets piling up.
65%
of Shopify support tickets are WISMO or returns — both AI-resolvable
3x
lower support cost per order with AI chatbot vs. helpdesk agents
20%
increase in conversion rate with product page chatbot engagement
Live Demo — Try it now
ShopifyBot
AI Assistant · Online now
Shopify stores scale rapidly — but support infrastructure often doesn't keep pace. When order volume doubles, support tickets double too. An AI chatbot embedded on your Shopify store intercepts the routine inquiries before they become helpdesk tickets — reducing your per-order support cost while improving response times.
For Shopify merchants across every niche, the chatbot handles the three highest-volume support categories: order tracking (WISMO), returns and exchanges, and pre-purchase product questions. These three categories typically represent 65-75% of total support volume — and all are resolvable without a human agent.
The chatbot also serves as a conversion tool on your Shopify storefront — appearing on product pages to answer questions that prevent purchase, reducing the abandon rate that impacts every Shopify store's revenue.
See How It Works for Shopify Stores
Watch a walkthrough of the AI chatbot in action for your industry.
What the AI Chatbot Does for Shopify Stores
Order Status & Tracking
Answer Shopify order status questions instantly — providing tracking links and carrier information without helpdesk tickets.
Return & Exchange Processing
Guide customers through your return policy, eligibility, and return process — reducing refund disputes and churn.
Product Page Chat
Answer product questions on specific pages — sizes, materials, shipping times — reducing the abandonment that costs Shopify stores revenue daily.
Discount Code Queries
Explain discount code eligibility, stacking rules, and expiry — preventing the frustration that leads to abandoned carts.
Talk to Your Shopify Stores AI Chatbot
Ask it anything a real shopify store customer would ask.
ShopifyBot
AI Assistant · Online now
Built Specifically for Shopify Stores
Shopify-Specific Support
Trained to handle Shopify's terminology — fulfillment status, order numbers, variant SKUs — making responses accurate for your customers.
Gorgias & Klaviyo Aware
Configured to complement your helpdesk and email marketing stack — escalating tickets to Gorgias and capturing leads for Klaviyo flows.
Review & Loyalty Prompts
After order delivery, prompt satisfied customers for reviews and explain your loyalty program — improving LTV and social proof.
Multi-Currency & Location
Answer shipping cost and delivery time questions specific to the customer's country — a common conversion barrier for international Shopify traffic.
Back-In-Stock Notifications
Capture email for out-of-stock products — feeding your Klaviyo back-in-stock flow automatically from the chatbot.
Common Questions from Shopify Stores
Does it work directly on Shopify storefronts?
Yes. The chatbot embeds on your Shopify storefront with a single script tag — appearing as a chat widget on all pages or specific pages you configure. No app installation or complex setup required.
Can it access real-time Shopify order data?
The chatbot collects order numbers and directs customers to their Shopify order status page or provides tracking link instructions. Deep real-time order data integration is available through our API.
How does it complement Gorgias or Zendesk?
The chatbot resolves the routine 65-75% of support volume before tickets are created. Complex issues that require agent intervention are escalated with full conversation context — reducing agent handling time per ticket.
Can it handle product variant questions (size, color)?
Yes. Train the chatbot on your product variants with sizing guides, color descriptions, and availability information — answering the variant questions that most commonly prevent purchase.
Does it work for dropshipping stores with long shipping times?
Yes. Dropshipping stores configure accurate shipping timelines by destination, explain the reason for longer fulfillment, and provide tracking information at the appropriate stage — managing expectations that prevent chargebacks.
How does it handle Shopify discount and app promotions?
Configure your active promotions, discount code rules, and any loyalty app (Smile.io, Yotpo) information so the chatbot accurately explains eligibility and prevents the frustration of promotion confusion.
Scale Your Shopify Store Without Scaling Your Support Team
Every Shopify order is a potential support ticket. Your AI store assistant resolves 65% of them automatically — keeping your customers happy and your team sane.
Live in 15 minutes · No technical knowledge required
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